Fees and Commissions:

No, Mimi's is a free platform. There isNO service fees, tips or mark-up for customers or home-cooks.

Becoming a Home-cook:

  1. Start small:Do you cook for family? Cook little extra (for your neighbors!)
  2. Update your profile and menu: Provide details about yourself and the meals you offer.
  3. Start selling and earning: Once your profile and menu are complete, you can begin accepting orders.

Menu Management:

Mimi's app provides a user-friendly interface for updating your menu in approximately 60 seconds.

Pricing:

Yes, you have the flexibility to set competitive prices for your meals. Consider offering prices that are attractive to customers seeking everyday meals and snacks.

Payments:

Customers pay home-cooks directly. Mimi's does not take any commission from sales.

Product Offerings:

Yes, you can list any type of home-cooked food you wish to sell (in compliance with local laws).

Restaurant Listings:

No, Mimi's is exclusively for true home cooks offering the same food they prepare for their families. Restaurants are not eligible to list their menus.

Operating Hours:

While Mimi's operates as a 24/7 online marketplace, home-cookstypically  only accept orders during typical working hours (9:00 AM to 7:00 PM).

Customer Communication:

Yes, the Mimi's app provides a chat function for communication between home cooks and customers.

Home Cook Certifications:

All sellers must comply with local laws and regulations. While some states may not require certification, Mimi's recommends obtaining an ANSI-accredited food handler certificate regardless of local regulations.

Food Photography:

Yes, please upload high-quality photos of the dishes you prepare in menu to showcase your offerings to potential customers.

  • Profile Photo: Upload high quality photo of yourself or logo of your home-venture.
  • Cover Photo: Mimi's recommend uploading high quality photo of your kitchen.

Menu Editing:

Yes, you can easily update your menu using the "Menu Icon" within the app.

Ingredient and Allergen Information:

While home cooks strive to list all ingredients and allergens, customers with specific dietary needs are advised to contact the home cook directly for confirmation.

Order Delivery:

By default, customers are responsible for picking up their orders from the designated pick-up location unless the home cook agrees to deliver directly to the customer's location.

Quality Assurance:

Mimi's vision is to foster a community around high-quality, home-cooked meals. While the platform does not currently conduct audits, Mimi's encourages home cooks to adhere to best practices in food preparation.

Order Returns and Refunds:

Yes, if there is a clear violation of the order (e.g., incorrect items received), you may be eligible for a refund. However, refunds are ultimately at the discretion of the seller. Mimi's can facilitate communication between the customer and home cook but cannot enforce refunds.

Mimi's is headquartered in Texas and currently in operation only in Greater Houston. We do not support and approve any usage of the app outside Greater Houston.

Mimi's strives to build strong community ties through home-cooked food.

Location:

Patents:

Mimi'sApp is protected by various patents and/or applications (Pending).

Objective:

Account Deletion:

To delete your account, please contact Mimi's at contact@mimiskitchens.com.